CRM360 + Customer 360
Keeps customer identity, sites, quotes, jobs, installed equipment, service history, communication and follow-up connected instead of scattered across separate systems.
OUR CONNECTED SOFTWARE ECOSYSTEM
One Ecosystem From Installation to Everyday Use
Ready Tech software is designed so the relationship does not end when the installer leaves. Customers, operators, contractors and project teams can stay connected to the same customer, site, equipment, documents, service history and support context through role-aware web and mobile experiences.
WHAT YOU GET
Premium Tools. Connected Systems. Real Results.
Ranger Ready
The role-aware operating layer connecting CRM360, jobs, websites, projects, learning, files, field service, support and network operations.
›Customer App
A customer-facing home for project information, installed systems, documents, notifications, support requests and ongoing service after installation.
›Remote Camera Access
Where compatible remote viewing is enabled, customers can reach live and recorded camera views without starting a new support conversation every time.
Security + Automation Control
Compatible connected systems can expose approved controls such as arming, disarming and supported automation functions through the customer experience.
Trouble Tickets + Support
Customers can start a support request with the site, equipment and service context already attached, including notes and supporting photos when available.
›Warranty, RMA + Service History
Installed equipment, warranty context, prior visits, replacement/RMA activity and service records stay connected to the customer after handover.
Documents, Payments + Notifications
Quotes, approvals, manuals, invoices, payment context and service notifications can remain accessible from the connected customer relationship where enabled.
CUSTOMER APP + AFTERCARE
The installation stays connected after handover.
See it. Control it. Report it. Track it. Get help without starting from zero.
The customer app is the after-installation layer of the Ready Tech ecosystem. Instead of handing over equipment and disappearing, the system can keep the customer connected to the site, compatible remote services, installed equipment, support history, documents, warranty context and future upgrades. Features appear according to the products and services connected to that customer account.
- ✓Watch live or recorded cameras where remote viewing is enabled
- ✓Arm or disarm compatible security systems and use approved automation controls
- ✓Submit trouble tickets with descriptions, photos and site context
- ✓Track support, service and follow-up without losing the original installation history
- ✓See installed equipment, warranty information and RMA/service context
- ✓Access project documents, approvals, manuals, invoices and payment context where enabled
- ✓Receive connected service, project and system notifications
- ✓Request upgrades, additions or another service visit from the existing customer relationship
DESIGNED AROUND THE WORK
What Customers Can Do From the App
CONNECTED ECOSYSTEM
Connected to Ranger Ready
Your website, CRM, commerce, projects, learning, and field operations share the same connected platform context.
Ranger Ready
CRM & Operations Command Centre
Ready Core Commerce
E-commerce, POS & automation
Ready Core Clinical
Clinical management & patient care
Ready Core Edge
On-premise commerce & managed infrastructure
Ready Core AVI
Workforce travel, approvals & site movement
Project Link
Project & pipeline management
Learning Centre
Training & certification hub
Knowledge Base Wiki
100+ articles & adaptive learning
READY TECH CONSTRUCTION
Software That Stays With the Customer.
Ready Tech connects the sale, installation, customer app, remote system experience and aftercare so support begins with context—not with the customer having to start over.
